Contact our Support Team
If you can’t find a solution to your problem in our knowledgebase, you can submit a ticket by selecting the appropriate department below.
When submitting tickets, please include as much relevant information as possible. If you fail to provide adequate information this may slow down our support response time.
Urgent Priority Tickets
Urgent priority tickets are reserved for emergency situations only. Please only use this priority level in the event of server failure or situations resulting in loss of business.
Hours of Operation
Technical Support (Low, Normal, High priority) – 8.30am – 5.00pm (AEST)
Technical Support (Urgent priority) – 24/7/365
Billing: Mon – Fri, 9AM – 5PM (AEST)