Contact our support team

Contact our support team

Vocus
Nextgen
megaport
Dell
VMware
Vocus
Nextgen
Megaport
Dell
VMware

Contact our Support Team


If you can’t find a solution to your problem in our knowledgebase, you can submit a ticket by selecting the appropriate department below.


When submitting tickets, please include as much relevant information as possible. If you fail to provide adequate information this may slow down our support response time.


Urgent Priority Tickets


Urgent priority tickets are reserved for emergency situations only. Please only use this priority level in the event of server failure or situations resulting in loss of business.


Hours of Operation


Technical Support (Low, Normal, High priority) – 8.30am – 5.00pm (AEST)


Technical Support (Urgent priority) – 24/7/365


Billing: Mon – Fri, 9AM – 5PM (AEST)

Contact our Support Team


If you can’t find a solution to your problem in our knowledgebase, you can submit a ticket by selecting the appropriate department below.

When submitting tickets, please include as much relevant information as possible. If you fail to provide adequate information this may slow down our support response time.


Urgent Priority Tickets


Urgent priority tickets are reserved for emergency situations only. Please only use this priority level in the event of server failure or situations resulting in loss of business.

Hours of Operation


Technical Support (Low, Normal, High priority) – 8.30am – 5.00pm (AEST)

Technical Support (Urgent priority) – 24/7/365

Billing: Mon – Fri, 9AM – 5PM (AEST)
Submitted successfully

Phone (AU)

1300 551 084

Phone (International)

+61 244 244 394

Head Office (AU)

Entity Data Pty Limited

Level 23, 127 Creek Street

Brisbane, QLD, 4000

Australia

Data Centre (AU)

Entity Data Pty Limited

Brisbane Technology Park

53 Brandl Street

Eight Mile Plains, QLD, 4113

Company Information

Entity Data Pty Limited

ABN: 3212 650 4078

ACN: 126 504 078